We are very pleased to be open for you again.
Please note that due to the COVID 19 pandemic, special rules of conduct apply to your visit: Responsible coexistence requires consistent compliance with the applicable hygiene measures. Therefore, we ask you to observe the currently prescribed rules without fail in order to protect yourself, other guests and the museum team.
Current regulations for visiting the museum (3.12.2021)
If you feel ill or feverish, refrain from visiting the museum.
The „2G“ rule applies in all museums. Only fully vaccinated or recovered persons are allowed to visit.
The exemption from the verification requirements in the „2G“ access model for children and adolescents will only apply up to and including the age of 15 from 04.12.2021. From the age of 16, valid proof (vaccinated, convalescent) must be provided.
Please have your proof of vaccination or convalescence and an official photo ID (identity card, passport or driving licence) ready at the entrance Keep the required safe distance of 1.5 metres from other people inside the exhibition rooms and move carefully in all rooms.
If there are waiting lines, please keep to the safety distances marked on the floor. To reduce waiting times, we recommend purchasing online tickets and installing the Luca app in advance. A reservation is not required. As an alternative to the Luca app, contact forms are available at the ticket office. Contact data collection is mandatory for the visit.
Please approach the ticket office individually (except for families) and follow the instructions of our team.
If you already have an online ticket and the Luca app, please use the fast lane area.
We recommend that you disinfect your hands before and after visiting the exhibition. The Disinfectant dispensers can be found in the Passage as well as on all exhibition decks in the area of the lifts.
Due to the current situation, there will be no public tours or tours with the shipping simulator until the end of 2021.